Data Protection & Privacy

f977's Privacy Policy

The security of your personal information is our highest priority. f977 ensures the privacy of every user through SSL encryption and strict data protection practices.

Last Updated: January 2026

Introduction & Scope

This Privacy Policy ("Policy") applies to the f977 platform. It describes what information f977 collects from its users, how that information is used, who it may be shared with, and what steps we take to protect your data.

By using our website or services, you are considered to have consented to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

Important: This Policy applies only to f977's own platform. Third-party websites or services are governed by their own privacy policies, for which f977 is not responsible.

What Information We Collect

When you register on the f977 platform and use our services, various types of information may be collected from you. The details are outlined below:

Identity Information

  • Full name and date of birth
  • Email address and mobile number
  • National ID card or passport details (for verification purposes)
  • Username and password (stored in encrypted form)

Financial Information

  • Mobile wallet numbers (bKash, Nagad, Rocket, Upay)
  • Transaction history and amounts
  • Deposit and withdrawal records
  • Account balance and bonus details

Technical Information

  • IP address and device type
  • Browser and operating system details
  • Cookies and log data
  • Session duration and page visit history

Gaming Information

  • Play history and betting records
  • Preferred games and game categories
  • Rewards and winning records
  • VIP level and cashback details

How Your Information Is Used

f977 uses collected information only for legitimate and specific purposes. Those purposes are clearly stated below:

  • Account Management: Identity information is used to create, verify, and manage your account.
  • Transaction Processing: Financial information is used to complete deposit and withdrawal requests through bKash, Nagad, Rocket, and Upay.
  • Customer Support: This data is used to verify your account information when providing assistance via live chat and email.
  • Security: Technical information is used to detect and prevent unauthorized access, fraud, and suspicious activity.
  • Service Improvement: Gaming and usage data is analyzed to improve the platform experience and introduce new features.
  • Responsible Gaming: Gaming information is used to identify unusual or excessive gaming patterns and provide you with the necessary support.
  • Legal Obligations: Information may be used where necessary to comply with applicable laws, regulations, or government directives.
  • Communications: Your contact information is used to send important account notifications, policy updates, or transaction details.

Cookies & Tracking Technologies

f977 uses cookies and similar tracking technologies on its website. These are small data files stored in your browser that help improve your experience.

Essential Cookies

These are essential for the core functionality of the platform. They must remain active for login sessions and security verification.

Analytics Cookies

These cookies collect information about how the website is used, which helps improve the quality of our service.

Preference Cookies

These cookies are used to remember your language, layout preferences, and other personalized settings.

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some features of the f977 platform to stop working properly.

Sharing Information with Third Parties

f977 does not sell, rent, or distribute your personal information without authorization. However, limited information may be shared with the parties listed below in specific circumstances:

Payment Processors

Information required to complete financial transactions through bKash, Nagad, Rocket, and Upay is shared with these providers. Such sharing is limited strictly to transaction processing.

Technology Service Providers

Necessary information may be shared with technology service providers who operate the platform. These providers are contractually obligated to follow f977's privacy policy.

Legal Authorities

Information may be disclosed to relevant authorities in accordance with applicable law when required by a court order, government directive, or legal process. Only the information legally required will be disclosed in such cases.

Fraud Prevention

f977 may cooperate with relevant authorities and provide necessary information to prevent serious fraud or criminal activity.

How Your Information Is Kept Safe

Industry-standard security measures are applied on the f977 platform to ensure the safety of your information:

SSL Encryption

All data transmission is encrypted using SSL/TLS technology, keeping your information secure while in transit.

Firewall Protection

Advanced firewalls and intrusion detection systems prevent unauthorized access attempts.

Password Hashing

Your password is never stored in plain text — it is stored securely using a strong hashing algorithm.

Continuous Monitoring

Suspicious activity is detected quickly through continuous monitoring of the system and transactions.

Your Responsibility: Keep your account password confidential and do not share it with anyone. If you notice any suspicious activity, report it immediately to [email protected].

Data Retention Period

f977 does not retain your information beyond the period necessary. Retention periods are determined according to the following policy:

  • Information for active accounts is retained for as long as the account remains open.
  • Even after an account is closed, information required to meet legal obligations may be retained for a defined period.
  • Financial transaction records may be retained for an extended period for audit and legal purposes.
  • Security-related log data is automatically deleted after a set period.

Your Rights

Every user registered on the f977 platform has the following rights regarding their own information:

Right to Access

You may request to view the information stored in your account and receive a copy of it at any time.

Right to Rectification

If any information in your account is incorrect or incomplete, you can contact our support team to have it corrected.

Right to Erasure

Subject to legal obligations, you may request that your information be deleted. Retaining certain information may be necessary to comply with applicable regulations.

Right to Object to Processing

In certain circumstances, you may object to the processing of your information or request that processing be restricted.

To exercise any of the rights above, send an email to [email protected] or contact our support team via 24/7 live chat. We will process your request after verifying your identity appropriately.

Protection of Minors' Information

f977 is an adult gaming platform. This service is intended only for individuals aged 21 and above.

Age Verification: f977 does not knowingly collect information from minors (under 21) or assist them in creating an account. If we become aware that a minor's information has been collected, it will be deleted immediately and the associated account will be closed.

Changes to This Policy

f977 reserves the right to update this Privacy Policy as needed. When significant changes are made to the Policy:

  • A notice will be published on the website and the "Last Updated" date at the top of the page will be changed.
  • For significant changes, registered users may be notified by email.
  • Continued use of the platform after any changes will be considered acceptance of the updated Policy.

We advise users to revisit this page from time to time and keep themselves informed of any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, our support team is always ready to help. f977's 24/7 support service is available in both Bengali and English.

Email Support

For any privacy-related requests or complaints, contact us by email:

[email protected]

Live Chat

Our live chat service is available seven days a week, 24 hours a day. Use the live chat option on the f977 platform for immediate assistance.

Enjoy gaming safely on f977

Your privacy is fully protected on our SSL-secured platform. Log in now and enjoy the experience.

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